Refund policy

We want you to be completely satisfied with your purchase, but we understand that returns are sometimes necessary. Please review our return policy below and don’t hesitate to reach out with any questions.

Books in their original condition may be returned or exchanged for store credit within 14 days of receiving your order.

If you don’t have a receipt or invoice, a return may be approved at the manager’s discretion for store credit, based on the book’s current value. Please contact us for more information.

For all returns or exchanges by mail, customers are responsible for return shipping costs. We recommend using an insured and trackable shipping method, as we cannot be held responsible for items lost or damaged in transit.

If your order arrives with an item missing, incorrect, or damaged, please contact us within 14 days so we can quickly resolve the issue. For assistance, email us at info@bellhousebooks.com.